Your tax documents contain sensitive information (SIN, income, contact details). Law 25 in Quebec strengthens the protection of personal information. Here is the essential info—without the jargon—and our concrete measures to keep your data secure.
Law 25 in a Nutshell — What Changes for You
- Transparency: Knowing which data is collected and for what purpose.
- Clear Consent: For limited and necessary purposes only.
- Restricted Access: Only authorized personnel can view your files.
- Security Measures: Encryption, logging, and secure deletion procedures.
- Individual Rights: Access, rectification, and in some cases, erasure.
How We Secure Your Tax Documents
- Encryption during upload and at rest (storage).
- Limited Access granted only to the expert responsible for your file.
- Traceability: Logging of access and sensitive operations.
- Backups and an incident response plan.
- Internal Awareness: Ongoing training and security procedures.
Best Practices for You — Simple Checklist
- Use a strong, unique password + two-factor authentication (if available).
- Avoid public Wi-Fi when uploading documents.
- Do not send your SIN via unencrypted email.
- Centralize your documents on a secure platform rather than using email attachments.
- Keep your address and email updated to receive account alerts.
Your Rights and Our Commitment
You can request access to your data, its rectification, and, where applicable, its erasure. In the event of a confidentiality incident, we will inform you and apply corrective measures.
Our priority: simple, human service with security at the heart of the process.
FAQ — Security & Privacy
Q1. Who can see my tax documents? Only the expert responsible for your file, thanks to strict access controls.
Q2. How are my uploaded files protected? Through encryption, access logging, and controlled deletion once the required retention periods end.
Q3. Can I withdraw my consent? Yes, for certain uses. You can also request access and rectification.